Customer Service at Physio Plus
You're in the right hands
Natalie Smith
Nat has joined the Physio Plus team in 2010 as Practice Manager/Receptionist after returning from overseas. She has been working in medical administration for over 10 years in various practices including Cardiology, Ophthalmology, Diagnostic Imaging and now Physiotherapy.
Putting her knowledge in this field to practice she understands the importance of providing a caring, happy and pleasant environment for both patients and staff and ensuring the smooth running of our 3 practices.
Nat lives in Ballina she has a passion for dance, but also enjoys running and spending time with her husband.
Jenny Edwards
Jenny has been with Physio Plus for over 17 years! She works as a receptionist and is also our payroll, BAS and accounting expert.
She was born in Darwin NT and has lived locally for over 20 years.
Jenny has done several secretarial and medical terminology courses. When Jenny is not at work she enjoys walking, picnics and spending time with her family.
Debbie O'Driscoll
Deb is Lismore born and bred, lived in Casino for 13 years while her children grew up, but now resides in Lismore once again.
Deb works as a receptionist and is very good with keeping track of our clients and keeping then happy! She has initially worked in retail but has done reception roles intermittently over the years. Deb has been with Physio Plus now for almost 4½ years.
"This is a wonderful role as I truly enjoy the company of our clientele and my work colleagues"
Julie Heagney
Julie moved to Ballina from the Northern Tablelands two and half years ago and she loves the coastal change.
Julie has been with Physioplus for the past two years, loves meeting patients and making sure they are well looked after.
Her qualifications include Business Administration and she has done extensive courses in Pharmacy medication and patient services.
Julie is a qualified swimming instructor and coach and is a Swimming Australia referee.
In her spare time she loves being with her family, sport and cooking.
Hayley Wyatt-Anderson
I enjoy physical activity, sight-seeing, and spending time with friends and family.
I have 3 years reception experience in various fields and have obtained my certificate 3 in business administration.